BOOKING QUESTIONS

Our package tours are fully inclusive (motorbike rental; good accommodation; fuel; tour guide; all entrance fees; all meals: breakfast, lunch, dinner; water,…); Therefore,  you can completely enjoy your holiday, the adventure and riding. There are no hidden prices or other surprises – our tour costs are the final prices. In fact, Only the beer in the evening you have to pay in your own …

Our Vietnam Loop Bike Tours team could help you to arrange hotels in Hanoi, located in convenient places in Old Quarter. Additionally, if you prefer picking-up service, just inform us in advance to pick you up from the airport. Normally, the rate range of hotel room is from 30$-80$, depending on your budget. But generally, those hotels are selected carefully to bring the most comfort to all travelers.

Before the tour, there will be a meeting-up day, where we gather all the travelers to briefly inform about the trip. It could include the itinerary, the training sessions on how to ride motorbike safely, some norms and rules in Vietnam, especially in mountainous area. In conclusion, they are all about things relating to Loop Bike Tours Below is shop address:

Address: 32 Phan Phu Tien, Cat Linh ward, Dong Da district, Hanoi, Vietnam.

Tel: +84 333 830 689

Whatsapp: +84333830689

Email: loopbiketours@gmail.com or info@loopbiketours.com

All bookings are secured with a paid deposit. The amount is up to package you book and length of your tour but at least 40 % total tour fee.

a) If we cancel a trip, you will receive a full refund.
b) If you cancel your trip, you will be entitled to a refund within the following time constraints.

Cancellation Refund Table below

More than 45 days prior to trip departure. No charge, however 100$US deposit is non-refundable.

  1. Cancellation received more than 30 days before departure: 10 % of tour price, but may be applied for your next trip within 18 months.
  2. Cancellation received from 15 to 28 days before departure: 10% of the tour price
  3. Cancellation received from 7 to 27 days before departure: 60% of the tour price
  4. Cancellation received from 7 to 0 days before arrival: 100% of the tour price

No-show travelers will be charged 100% of the tour price full cost of any tour if applicable.

After the trip has commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.

Yes. Reservations are required for guaranteed destinations on all tours. Reservations help us determine the number of guides we need to make sure that our teams remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Indeed, no, you should deposit a fixed amount of money in advance. It will drop into 40% of the grand total rate. We need to collect money prior to the trip to secure your reservation and arrange everything perfectly.

Other kinds of expenses are dependent on each travelers. Normally, you should bring money for snacks, drinks, souvenirs, sim card and telephone calls on Vietnam motorbike tours We expect it would be fluctuate from 150-300$ more (about 6 million VND)

Prices are quoted based in United States Dollars but payment could be in any currency you want but following currencies calculated at the current Vietnam banks exchange rate against the US Dollar at the time of booking

TOUR & BIKE QUESTIONS

To many tourists, traffic in Vietnam is disorganized and screw up, especially in rush hours, which terrifies all the foreigners. Being fully aware of this problem, the experienced team of Loop Bike Tours always rides along with the foreign motorcyclists to ensure they know the way and speed is under control. We always choose the easy-riding roads or less crowded ones to get out of city. In case you are freaked out by Hanoi traffic, we can take the cab to the suburban areas. From then, the countryside roads or highways are easier, as well as not full-cramped.

Well, because of being well disorganized, just say the RULE IS NO RULE. All you need is to ride on the right, ride in a courteous manner, in respect of other road users, and especially the other members of the tour. This is a group event and as such you, as a member of the group, have some responsibility towards other group members.  If you look after them they will look after you.  On our tours there is no room for selfish actions. 

We expect you to ride safely at all times, and it is your responsibility to be individually aware of the prevailing speed limits, road signs and rules of the road, etc.

If the accident is not serious, just call for the support of us or contact to Loop Bike Tours office in Hanoi. They could approach and tackle the problems. You should not automatically or reflexively call the police because sometimes, the procedure lasts longer than it should be and our motorbike tours in Vietnam could be delayed.

In case we are not supposed to be there on time and the parties blames you on the accident, don’t freak out. Try to let them know with the support of guiding experts who should be faulted. Normally, with a little money, it could be quickly solved. However, when it comes to a severe conflicts, we need polices to intervene.

With the serious injuries, we will transfer you to nearest hospital. If you have travel insurance, as well as you buy the insurance-included motorbike tour package, they will take duty to pay you the hospital fees, depending on the types of insurance.

We are not providing saddle bags when you book motorcycle tours in Vietnam.  The best way is that we will strap a medium size bag (waterproof one ) or rucksack onto the bike’s back rack. You can store any other luggage safely at your hotel store or at our shop.

Please note that Vietnam is a developing country and size selection and/or quality products are real issues. Local products are cheap but almost just one size for all or the quality is poor. Here are some suggestions of riding gears that you may need to bring when you travel in Vietnam:

– Clothing: helmet, rain gloves, Wellington boots (rubber boots for rainy season from April to September), summer gloves, balaclava, t-shirt, socks & underwear, long sleeved shirt, turtle-neck shirt, extra jeans, light jacket, leather chaps, zip-lock bags, riding boots, bandanna, sunglasses and goggles.

– Personal items: basic toiletries, emergency cash, sunscreen and earplugs.

– Emergency items: first aid kit, emergency contact number, list medical conditions, list medications, flash light, chargers and duct tape.

– Miscellaneous: small towel, bath towel, trash bags, bungee cords, camera and cargo net.

It is common question as in most cases we will start from morning ( between 08:00 am to 09:00 ) to the late afternoon but on average during our motorbike tours in Vietnam, we will not riding more than 220 km per day. We try to get on the road early to make the most of the day and we enjoy lengthy stops throughout the day. On longer motorbike tours we can accommodate a rest day from the saddle. Our motorbikes all have extra padding in the seats. Expect at least five hours driving time per day.

One special thing of Loop Bike Tours is its flexible. As riding in a team, we should follow the itinerary to ensure that we could reach destinations on time. However, for its flexibility, the time is stretched depending on the physical conditions of motorbikers. Roughly 150-240km/day and about 5-10 riding hours. The ride could be longer when you ride along Ho Chi Minh Trail.

We tailor varied range of Vietnam motorbike tours for bikers to get on well with their demand and their tight schedules. So you could choose for the short 1-day Hanoi motorbike tour countryside to the grand long 20 day tour roaming Vietnam or more( Riding along Vietnam’s coast or from North to south Vietnam ). Normally, they tend to choose the 7-14day itinerary to maximize their experiences.

Normally, all Vietnam motorbike tours will be started off at about 8-9 am from the shop. We will come and pick you up at hotels and then transfer to the gathering place in the suburban of Hanoi (about 7 km away from your hotel), where you could get on bike and hit the road.

Actually, you are not supposed to have international driving license to hire our bikers.

Vietnamese laws require riders of all motor vehicles above 50cc to have a full Vietnamese driving license (under 175cc is A1 and from 175cc is A2, 50cc or under needs road rules test certificate).

The question of having or not a motorbiking driving license mainly concerns your personal medical insurance. If you don’t have a Vietnamese driving license, you can’t purchase any local insurance policy for you. Luckily, you can buy one from companies like Allianz, CHI or World Nomads etc. They only request your country driving license.

In fact, driver license is not a problem in Vietnam. Formally, no foreign license is fully valid in Vietnam, including international driving licenses, even they were officially translated (at Vietnamese Embassies or in Vietnam). On the other hand, if you are working in Vietnam under contract for at least 6 months you could easily get a local driving license. Traffic police generally don’t stop Westerners in Vietnam to check licenses simply because they don’t speak good English or feel confident to deal with it. In addition, at the same time they can deal with many other Vietnamese people. Mui Ne in Southern Vietnam has been the only exception where they started checking licenses.

Informally, many recent international driving licenses which include Vietnam in the country list are accepted by the traffic police on the road. The Vietnamese government is working on accepting international driving license from (possibly October) 2015 but unfortunately there is no final confirmation from the Ministry of Transport. Laws in Vietnam need sometimes to be enforced through a complicated system of decrees and letters.

You could easily find it in your residential country, specifically, in the motorbike licencing center (eg. The AA in UK or the NRMA in Australia). What you have to bring are just your current national license, passport photo and license-making fee.

Any remaining luggage not needed on tour can be left in the hotel bell store or Loop Bike Tours’ shop.

VISA & INSURANCE

You are not necessarily forced to fill in that blank space. You could write your address of hotels in Hanoi, if needed. To save money and time, try our pre-approved visa letter service (you pay from 65$US in total for a 30-day tourist visal).

Apparently, you should equip yourself with insurance for the trip, just in case something wrong happens. Otherwise, we could support you to buy one from Gras Savove Willis Vietnam (www.grassavoyewillies-vn.com) – a French insurance broker or BaoViet– the largest national insurance company. However, the problem is that they will not cover any accidents relating to motorbike tours in Vietnam if you don’t get a Vietnamese driving license. The documents you need to obtain a Vietnamese license includes: 3 month business visa, your country motorbike driving license, work permit or sponsor. All papers need to be translated into Vietnamese at a notary office and it takes 7-10 days to have a converted license.

Nevertheless, apart from roughly 5 hours on motorbike, your 19 hours rest are still secured and insured with travel insurance. Therefore, they are still in valid with insurance policies.

We got few more Insurance Companies that you should contact for all types of insurance is http://www.qbe.com.vn or please go to provider is World Nomads ( website: https://www.worldnomads.com/travel-insurance)

They have two different levels of coverage; the more extreme policy covers anything from mountaineering to motorcycling to base jumping — they literally have all your bases covered.

Should you need further assistance and can not find your question here, feel free to contact me and I am very happy to assist you.

WEATHER & CONDITIONS

There is NO BEST TIME TO RIDE in the north Vietnam. There are four distinct seasons, each with its own unique, a, amazing advantages. Summer time from April to October, Winter from November to March. Hottest/wettest months are June and August, coldest month is February. Expect the possibility of rain from April to August, while winter months are normally dry except when a winter storm and monsoon settles in.

The North of Vietnam is 4 seasons distinctively. Hence, approaching that area in every season bring you different experiences and natural landscapes. Just choose the right time to your schedule to Vietnam.

As you have known, the weather in Vietnam is fairly harsh, especially in the winter, so strong and thick footwear is encouraged to prepare. On top of that, with few trekking in motorbike tours mountainous area through forests and jungles, fully-covered help your feet invulnerable of being stung or bitten by insects. It also helps to lighten the load of pressure on your bottom parts of body.

WHAT RIDING GEAR TO BRING

We have a stock of motorbike helmets, jackets, gloves, body protection and knee guards. Good quality and only European brands in many different sizes. Please tell us what you may need from us, and we will hold whatever we can for you, but please understand we cannot guarantee a brand new quality as they have been worn by many riders on our tours and the sizes may not fit you correctly. We recommend bringing your own gears to feel the most comfortable.

Please be informed, that we do not offer boots and trousers as due hygienic reasons. Good trekking or sports shoes and jeans should be enough. We do not go racing, we want to tour … ?

Certain motorbike gear can be bought in Ha Noi, but European standard gear will cost more than in your own country! There are many manufacturers (mostly Chinese) that sell motorbike gear here in Vietnam and to be fair for the price most of it is actually good quality. Jackets and Trousers, knee pads, arm pads, etc. can all be bought in Hanoi. However, please make sure you arrive in Hanoi allowing yourself plenty of time to buy anything you may need.